EPIC OUTDOOR FAQ

Here to Help

Please find answers to frequent questions below. Or contact us to learn more!

What areas do you serve in Michigan?

We primarily serve the Lakeshore and Grand Rapids areas, including surrounding communities within a 50-mile radius.

Are you licensed and insured?

Yes, Epic Outdoor Services is fully licensed and insured, providing peace of mind for all projects we undertake.

Do you offer free estimates?

Absolutely! We provide detailed, no-obligation estimates for all our services.

What is your scheduling process?

After approving your estimate, we'll place you in our schedule based on project type and current workload, typically within 2-3 weeks.

Do I need to be home while work is completed?

Not necessarily. Once we've established clear expectations and access to the work area, many projects can proceed without homeowner presence.

Do you require a deposit?

For larger projects, we typically require a 30% deposit to secure materials and your place in our schedule.

Do you guarantee your work?

Yes, we stand behind our workmanship with service-specific guarantees that we'll discuss during the estimate process.